Training Areas

Our trainings deliver necessary soft skills trainings to succeed in today’s changing workplace. Our programming helps technical professionals lead effectively – especially when they are not in positions of authority. Our consulting helps our clients turn anecdotal information into hard data for business case support.

Leadership Training

Net Operating Influence TM

Leading with Influence… whether you’re in a leadership position or not! 

Our ability to influence – to get people to listen, to trust, and act on our ideas – is arguably the most important skill for reaching our greatest potential. Leading by influence is a key part to effectively persuading others, garnering support, adopting a decision, and addressing opposition. Leading by influence is a key part to effectively persuading others, garnering support, adopting a decision, and addressing opposition. 

This program is for leaders who want to realize the organization’s goals seemingly effortlessly, and gain widespread buy-in without jeopardizing their professional relationships and reputations. It offers a shift in engagement from individualistic, “command & control” to coaching & collaboration. As the current and future workforce shifts in mindset and demographics, a collaborative approach is needed. 

The T.E.S.T. Method enables anyone who wants to drive collective action towards a unified mission and inspire buy-in from stakeholders regardless of title or situational authority.

  • Trustworthy – The concept has to make fundamental sense. You can’t build a house on sand, it has to be fundamentally sound so people can logically rationalize why they should believe you.
  • Elastic – Nothing is perfect in the beginning. You don’t know what you don’t know. But you do know that you will improve.
  • Shift – Shift in mindset. Look for feedback that people are sharing your ideas without you being the catalyst.
  • Team Mindset – Colin Powell quote – go far if you don’t care who gets the credit. I may be the one on stage, but I’m not the one who works the hardest or pulls everything together. Give credit. give more credit than is due and let others know you appreciate them. Anything worth doing is a team effort.

Outcome: Demonstrating how individuals contribute to the development and achievement of strategic objectives regardless of their position on an organizational chart

Program Goal (Terminal Objective): Upon completion of this program the audience member will be able to apply the TEST method to drive collective action towards a unified mission while inspiring others to follow, regardless of authoritative assignment.

This program will prepare audiences to (learning objectives):

  • Generate trust in members of the team
  • Call others to action to support the cause
  • Influence others through effective communication
  • Lead by example each day
  • Resolve the concerns of any opposition
  • Align team member motivations with the goal of the program
  • Clearly set and communicate expectations
  • Compare and contrast natural leaders within a group with assigned managers
  • Implement a collectivism view of leadership

Why choose this program?

As workplace environments become increasingly intergenerational and diverse, influence is becoming more important than ever. Research shows that success is determined more by human behavior and characteristics, rather than technical expertise – even in highly technical positions. Employees tend to stay engaged in work environments with authentic communication and clear expectations. 

This program highlights the skills necessary for successful interpersonal influence and communication regardless of authority or title. It helps individual contributors, leaders, siloed teams and independent business owners systematically build key relationships and communication strategies to influence their desired outcomes. 

 

    Innovation Training

    Seven Steps to Master Your Customer’s Mindset 

    Have you ever wondered how Apple consistently delivers products that you didn’t even know you wanted? Or how Uber reimagined our relationship with individual transportation? Technical solutions are important but are rarely why customers select one product over another. However, businesses that acutely understand their customer, and what those customers want to accomplish, master their market and effectively communicate their value. Learn the process for using customer insights to design products that not only resonate, but that customers beg for. 

    Why choose this program? 

    Change is inevitable. It’s important for organizations to arm their teams with skills necessary to perform in the ever changing marketplace. This program helps product developers, product managers, sales teams and leaders save time, money and headache by teaching them how to uncover customer’s true desires and produce products that move the bottom line. 

    Topics can be substituted based on desired goals and program takeaways, options include:

    • Product development amidst changing consumer behavior 
      • muti-generational consumers
      • diverse consumer audiences
    • Customized material based on interviews and field time enhances your team’s willingness to implement ideas immediately.
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